Reviews for Crestmark Apartment Homes

Posted On: 9/13/2019

Apartment Ratings Review

I was looking for a place close to my job and found the perfect one. Donna is the excellent person to go to if you 're looking for an apartment she goes above and beyond and her customer service is like no other. She has an awesome and pleasant personality. She 's knowledgeable and completely helpful. Not only will you get awesome customer service you will also be moving to a clean , spacious and quiet complex if you choose Crestmark Apartments Review.
By: Taijonee M     Verified Resident
Source: Excel Read Property Manager's Response

Thank you Taijonee for your FIVE star review! Dona is an awesome leasing professional and will always go above and beyond for her applicants. We are excited that you are happy with your new home here at Crestmark and we appreciate your feedback.

Posted On: 9/9/2019

Apartment Ratings Review

Dona is the person we worked with for getting moved in and settled up, and she was incredibly helpful and genuinely cared about us and our situation. She did everything she could to make sure we felt important, and to make sure the process went as smooth as possible. She is definitely an incredible asset to the company, and we are lucky to have had her along the way. The apartment itself is beautiful. There were a few things we noticed on move-in, but they resolved them straight away and have been great. They regularly host events for the complex too, which is a nicety we weren 't accustomed to coming from California. We plan to stay a while :).
By: anonymous     Verified Resident
Source: Excel Read Property Manager's Response

Thank you for your 5 star review. We are happy that Mrs. Dona made the process smooth for you and that your apartment is beautiful. We know that relocating can be difficult alone. We appreciate your feedback and we are excited to have you as a resident.

Posted On: 8/29/2019

Apartment Ratings Review

I enjoy my crestmark community, Im truly empressed by the new maintenance guy Marlon, he has came in an redid alot of things that Mr. Folyd dag near destroyed, we had a major problem with our air conditioner and it was causing my electric bill to be very high, thanks to Mr. Marlon and his new crew we doing alot better. I also want to thank all the ladies in the office, they all are so very professional, hardworking, and caring, they are the reason Im still live in your community so lets keep them here, they make things better for us all.
By: Parish Reed     Verified Resident
Source: Excel Read Property Manager's Response

Thank you so much Mrs. Reed for your review. We are happy that all of your concerns have been addressed. Our goal is to ensure that you have good experiences with the team here at Crestmark. We appreciate your feedback.

Posted On: 8/5/2019

Google My Business Review

First off the service for customer is very professional when it comes to handling customer needs and accommodating for what the customer want at the moment, very professional staff and great community.
By: Al Ol'zio     Verified Resident
Source: Excel Read Property Manager's Response

Hi Al Ol'zio! Thanks for the five star review! Our goal here at Crestmark is to provide the best of customer service. We really appreciate your feedback.

Posted On: 7/18/2019

Google My Business Review

Professional staff, clean, modern community
By: Dona M. Jones     Verified Resident
Source: Excel Read Property Manager's Response

Hi Dona! Thank you so much for your five star review!! We are excited that you like our modern community!

Posted On: 7/17/2019

Apartment Ratings Review

My experience from day 1 has been attentive and very professional with a smile. A huge shout out to Melissa, she is the sweetest and really made sure that prior to my move in date all was 100 percent :-) I really appreciated Melissa 's assurance through my process and her follow-ups to any questions/requests. Highly recommend Crestmark.
By: gerardwright     Verified Resident
Source: Excel Read Property Manager's Response

Hi Gerard! Thank you so much for your five star review! Melissa is definitely one of Crestmarks All Stars! Our goal is to provide you with a wonderful experience.

Posted On: 7/11/2019

Apartment Ratings Review

Jessica and Melissa are very helpful and always have smiles on their face. Thanks ladies for making my office visit pleasurable????. I love the community and would recommend my friends here. The grounds are always clean and I love the pool.
By: anonymous     Verified Resident
Source: Excel Read Property Manager's Response

Awesome! Thank you for your 5 star review!! We are excited that you love the community and we appreciate your feedback. Enjoy the pool!!

Posted On: 7/2/2019

Apartment Ratings Review

I lived here for 5 years and they have went through a lot of managers I must say by FAR Jessica Scaife is not only helpful but she really cares about the residents I LOVE COMING IN THE OFFICE AND SPEAKING WITH HER BECAUSE WHEN I ASK FOR THINGS TO GET DONE IT GET 'S DONE! Thank you Jessica for just not doing you job but actually going above and beyond. You are truly and asset to this community!
By: anonymous     Verified Resident
Source: Excel Read Property Manager's Response

Wow! This is great feedback! We strive to make every encounter a great experience. This reflects a job well done. Jessica is indeed a great asset to the property and the team here at Crestmark. Thank you for your 5 star review!

Posted On: 6/26/2019

Google My Business Review

By: Antonio Swan     Verified Resident
Source: Excel Read Property Manager's Response

Awesome sauce! Thank you Antonio for your FIVE star review!

Posted On: 6/15/2019

Google My Business Review

All I'm going to say is Mellisa! She is one of the sweetest people you'll ever meet! She made getting my first apartment so easy and smooth, there weren't any mishaps along the way!
By: jasmine thomas     Verified Resident
Source: Excel Read Property Manager's Response

Hi Jasmine! Thank you so much for the five star review!! I am so happy that your move in was easy and smooth. We agree, Melissa is an absolute pleasure to work with. Thank you for making Crestmark your new home!

Posted On: 6/4/2019

Google My Business Review

I have been a resident here for almost 3 yrs and enjoyed my stay until the new management this year. I was told my rent would never go up over 3 percent at renewal however its going up over $100 , they offered me a $87 increase. The previous managers would work with you . The prices have gone up way too much for the quality to decrease. Windows mold, countertops rust .. breezeways are not cleaned by the management! I have never saw the units in my building vacant for as long as they have been vacant now. Its says alot about management For the money they are charging I would suggest looking elsewhere !
By: Richard Thornton     Verified Resident
Source: Excel Read Property Manager's Response

Hi Richard! I apologize that you are feeling differently since the new management took over earlier this year. I would request that you come in and speak with the property manager to see if she can assist you with your renewal increase and any other issues you are having in your apartment home. I am excited to say that we are renovating all classic units and that process takes up to 30 days, which is why the units are vacant a little longer than before. We look forward to speaking with you soon. Please stop by so that we can help.

Posted On: 5/31/2019

Google My Business Review

By: Chinh Tran     Verified Resident
Source: Excel Read Property Manager's Response

Hi Chinh! Thank you so much for your 5 star review!!

Posted On: 5/30/2019

Apartment Ratings Review

This community is very quiet and I have felt very safe so far. I did have a slight problem with bugs but Melissa was great about getting me on a spray schedule. The staff has always been welcoming and friendly. They are constantly doing appearance upgrades which is good!
By: Taleah1995     Verified Resident
Source: Excel Read Property Manager's Response

Hi Taleah! Thank you so much for your 5 star review!! I am glad we were able to take care of your slight issue. We appreciate the feedback. We are excited about all of the upgrades and that you notice them all! Customer service is number one and we strive to make everyone feel welcomed when visiting the office.

Posted On: 5/17/2019

Google My Business Review

My husband and I are looking to lease in a few months. In our apartment search, Crestmark is high on the list. The leasing staff was professional and courteous, both on the phone and in person! Melissa went over and beyond in explaining the leasing process, availabilities and fees. She was also friendly and informative when we toured the beautiful, model apartment. It's my experience that a professional and efficient staff are a reflection of the owner and how they take care of their property and tenants.
By: Karen Walker     Verified Resident
Source: Excel Read Property Manager's Response

Hi Karen! Thank you for your 4 star review and your positive comments regarding the leasing staff! Customer service is number one here at Crestmark. We look forward to your return and hopefully you can call Crestmark home!

Posted On: 5/11/2019

Apartment Ratings Review

I currently live at crestmark and I have to say I love love love my apartment! Melissa is the best , she made me feel welcomed since day one and walked me through the process of getting my place. She was easy to contact and talk to, I trusted her and turns out my apartment is everything she said it would be. The price is a little steep but you get what you pay for. All new appliances, a fire place and my apartment is very spacious for me! The most noise is kids playing outside which is actually welcoming. I hope this good experience last throughout my stay here. Thank you crestmark!
By: anonymous     Verified Resident
Source: Excel Read Property Manager's Response

The team here at Crestmark would like to thank you for your 5 star review! We are excited and happy that you love love love your apartment! You are very welcome and I am glad the move in process was smooth!

Posted On: 5/9/2019

Google My Business Review

Melissa is awesome!!!
By: Cheryl Shackleford     Verified Resident
Source: Excel Read Property Manager's Response

Cheryl, We are SOOOO happy to hear this. Our entire team at Crestmark is working hard to make this a great place to call home. Please don't hesitate to let us know if we can do anything to make your home more enjoyable. We will also be sure to share these kind words with Melissa!

Overall Rating

4.5 out of 5 stars

Testimonials

 

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